Privacy Policy

Overview

Alt Development Labs, Inc. ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use Score Keeper for Five Crowns on iOS, Android, or the web (the "Service").

Information We Collect

Some technical information is processed when the Service runs. Other information depends on the profiles, cloud synchronization, multiplayer, subscriptions, or referral features you choose to use:

• Profile and account information: Your chosen display name, a Firebase user identifier, and, if you link an account, authentication details such as your sign-in provider and email address. Apple may provide a private relay address when you use Sign in with Apple.
• Game content: Player names, scores, groups, saved games, game history, timing information, and active multiplayer session data. Local-only preferences also remain on your device.
• Subscription information: Product, entitlement, purchase, renewal, and transaction metadata from Apple, Google, and RevenueCat. We do not receive your complete payment-card details.
• Referral information: Referral codes and redemption status. For fraud prevention, an app-scoped device identifier is sent to our server and stored only as a one-way hash.
• Analytics and technical information: App or browser version, platform, public pages, screens and features used, game counts and configuration, acquisition parameters included in links, an analytics app-instance ID or first-party browser identifier and cookie, general location derived from a masked IP address, country/language/time-zone context used for remote configuration, and limited SDK or server diagnostics needed for reliability and security.
• Apple Ads attribution: On iOS, standard campaign attribution may be associated with your subscription profile for our own analytics when app analytics is enabled. This does not use IDFA and is not used to track you across other companies' apps or websites.

How We Use Information

• To operate, maintain, and improve the Service and your gameplay experience.
• To synchronize profiles, groups, saved games, and game history across linked devices.
• To create and synchronize multiplayer games and referral rewards.
• To manage subscriptions, verify eligibility for premium features, and handle billing support.
• To measure feature performance and understand how the Service is used.
• To detect abuse, protect accounts, troubleshoot problems, and comply with legal obligations.

Third-Party Services

We rely on trusted partners to deliver the Service. These providers only receive the information they need to perform their services on our behalf:

• Firebase (Google LLC): Authentication, Cloud Firestore, Cloud Functions, hosting, analytics, and operational logs.
• RevenueCat: Subscription entitlement, purchase, and promotional reward management.
• Apple and Google: App distribution, sign-in when selected, purchases, and subscription management.

Each partner maintains its own privacy practices. We encourage you to review their policies for additional details.

Data Retention

Cloud profiles, groups, results, saved games, multiplayer sessions, and referral records are retained while needed to provide the features you use. Operational logs, aggregated analytics, purchase records, and records required for fraud prevention, accounting, or legal compliance may follow the retention settings and legal obligations of us and the providers listed above. We do not keep information longer than reasonably needed for these purposes.

Uninstalling removes the app's active local copy, although operating-system device backups may retain older local data until those backups expire. Uninstalling does not by itself delete information already synchronized to our servers or held by an app store. Use Settings > Delete All My Data to remove your profile, groups, saved games, results, and referral data from our systems and to request deletion of the associated RevenueCat customer profile. Apple or Google may retain transaction records under their own policies, and an active subscription must still be cancelled in the applicable app-store settings.

Your Choices

• Profile updates: You can edit or delete your profile information within the app.
• Analytics: Website and app analytics are enabled by default and can be changed below or in Settings. The website choice also applies to the browser version of the app on this domain. Preferences are stored separately for each installed app, browser, and website origin. We do not use the Android Advertising ID or Apple IDFA, and we do not use your data for third-party advertising or cross-app tracking.
• Subscription changes: Manage premium access through the app or your device's app store settings.
• Deletion: Use Delete All My Data in Settings, or contact us if you cannot access the app. We may need information to verify the request.

Website Analytics Preference

Security and International Processing

We use reasonable technical and organizational safeguards, including authenticated access controls and encrypted network connections. No method of storage or transmission is completely secure. Our providers may process information in Canada, the United States, and other countries where they operate, subject to their contractual and legal safeguards.

Children's Privacy

The Service is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy to reflect changes in technology, law, or our business. When we do, we will revise the "Last updated" date and provide in-app notice when required.

Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at info@altlabs.ca.